These General Terms and Conditions of Sale (T&Cs) govern the relationship between Noëlie Nottet, hereinafter referred to as the “sole proprietorship,” and its clients regarding the services offered, including skills assessments, training, consulting, mentoring, and digital products.

Any order implies full and unconditional acceptance of these T&Cs, which prevail over any other document unless a prior, explicit, and written exemption has been granted.

Company name: Noëlie Nottet
Legal status and form: Sole proprietorship
SIRET number: 82270427600010

These T&Cs apply to all services provided by Noëlie Nottet, including:

• Skills assessments
• Training
• Consulting
• Mentoring
• Digital products (online programs)

The purchase of services and digital products implies full adherence to these T&Cs, which prevail over any other document unless agreed otherwise in writing.

• Prices are quoted in euros (€).
• Depending on applicable regulations, certain services may be exempt from VAT or subject to local taxes.
• Digital products (online programs) are generally subject to VAT or other applicable taxes, depending on the client’s country of residence.
• The final price displayed includes any applicable taxes.
• Prices are subject to annual revision. Ongoing services remain subject to the rates agreed at the time of purchase.

4.1 Payment conditions
Payment for skills assessments and training is due according to the schedule specified in the agreement or contract.
Payment for consulting services, mentoring, and digital products is due in full at the time of order, unless otherwise specified.

4.2 Accepted payment methods
Payments may be made by bank transfer, check, or cash.
Credit card payments are accepted only for online programs.

4.3 Late payment
In case of late payment, penalties may be applied in accordance with applicable laws, in addition to any collection costs.

5.1 For training and skills assessments
Cancellation or rescheduling by the client:
Cancellations must be notified in writing.
More than 15 days before the start: no fees.
Less than 15 days before: 50% of the service fee is due.
After the start of the service: the full amount is due.

For individually scheduled mentoring sessions: cancellations or rescheduling requests made less than 48 hours before the session will be fully charged.

Cancellation or rescheduling by the sole proprietorship:
In the event of cancellation, the client will receive a full refund or may choose to reschedule.

5.2 For consulting and digital products
Consulting services cannot be canceled free of charge once the agreement has been signed.
Digital products (online programs) are non-refundable once accessed, except in the event of technical failure preventing access.

Training and skills assessments: in accordance with French consumer law, clients benefit from a 10-day withdrawal period after signing the agreement, unless otherwise required by mandatory local law.

Digital products: once accessed, digital products (online programs) are not eligible for withdrawal or refund, except in the event of a technical failure preventing access to the content.

All training materials, digital content, documents, and other resources provided remain the exclusive property of Noëlie Nottet. Any reproduction, distribution, modification, or use, in whole or in part, is strictly prohibited without prior written authorization.

Information collected in the course of services (training, skills assessments, consulting) is processed in compliance with the General Data Protection Regulation (GDPR).

Client rights: clients have the right to access, modify, and delete their personal data.

Contact: contact [@] noelienottet.com.

9.1 Commitment to quality
The sole proprietorship is committed to delivering high-quality services and ensuring continuous improvement.

9.2 Limitation of liability
Liability may only be engaged in cases of proven fault and for direct damages. Indirect damages, such as loss of revenue, are excluded.