“We wanted to raise our teams’ awareness of the importance of attention to detail by offering training that was structured, well-organised and grounded in genuine professional expertise. I had the opportunity to discuss Noëlie’s programmes, which fully met our expectations. We began with the “Luxury Codes” programme, delivered to around fifty employees, and it was a great success. Our teams particularly appreciated Noëlie’s professionalism and kindness. As an employer, it is especially valuable to have these fundamentals conveyed by an external trainer. I would also like to warmly thank Noëlie for her rigorous support in organising the training sessions and for her excellent follow-up. I highly recommend Noëlie to any employer wishing to offer their teams a high-quality training experience.”

“I had the pleasure of taking part in the customer experience training led by Noëlie at the Château, and I must say it was an immensely enriching and inspiring experience! My aim was to pass on to our colleagues the hospitality values that are the soul of the Château. Thanks to this training, I not only strengthened this approach, but also discovered a holistic perspective that places the guest at the heart of every interaction. What I particularly appreciated was the emphasis on emotions and wellbeing in the way we welcome guests. Noëlie created an atmosphere in which everyone felt at ease and confident, encouraging the expression of our intuition and creativity. She has a gift for bringing out the best in a team by working with notions that are both subtle and powerful. Intuition, emotions, the art of storytelling… A memorable stay is worth a thousand promises, and we learned that the fundamentals of attention to detail are essential, but that the “wow” effect must come from sincere and authentic care. Since this training, our teams have continued to evolve, driven by their love of the guest and their desire to share our values… Our relationship with Noëlie was wonderful. She knows how to put a team at ease and brings positive and supportive energy. Thank you again for this wonderful human and professional experience.”

“I would like to express my heartfelt gratitude for the seminar you gave us. Your distinctive way of approaching elegance and a range of subjects, particularly personal development, deeply moved me. Your words touched a sensitive chord within me, and I felt deeply connected to your vision. The exchanges we shared with you went far beyond a simple discussion, awakening emotions I never expected to feel. Your way of thinking is both fascinating and inspiring, and it leaves a lasting impression on our minds. Your intervention went far beyond a simple presentation; it was a truly emotional journey. I thank you from the bottom of my heart for sharing your wisdom and your unique vision with us. I hope to have the chance to see you again, as your presence is a source of inspiration.”

What did you appreciate most?

“I found the training highly relevant.”
“The quality of Ms Nottet’s training”
“The exercises we did together and the trainer’s kindness”
“The whole training; every topic was interesting and enriching”
“The atmosphere in the room” “An incredible training programme!” “Everything”
“The trainer’s listening skills and approach, and her kindness”
“The way the training unfolded was very smooth. Time flew by.”
“The trainer’s ability to make a subject highly practical in a professional context.”
“Being able to use what was taught in one’s professional and personal life to grow towards excellence.”
“Not feeling judged and feeling listened to throughout the training” “Noëlie’s human side”
“The way everyone was involved, with practical exercises that made the experience more lively.”
“The exchanges and games with my colleagues. But above all, the trainer Noëlie, passionate, skilled, radiant, warm, moving and dynamic.”
“An incredible day, a human experience rich in emotion”