I support leaders, managers, and teams through training designed to strengthen personal and relational skills, while cultivating congruence, ethics, and excellence. Each program is tailor-made, in person or online, to meet your goals and needs.

My expertise lies in human capital: everything that is intangible yet represents an essential wealth for an organization. This includes, among other things, interpersonal skills, communication, public speaking, relational intelligence, and managerial exemplarity. These invisible yet powerful dimensions enhance the quality of relationships, stimulate collective performance, and create meaningful and lasting experiences for your teams as well as your clients.

Ethical luxury
In the world of luxury, every interaction reflects the image of a maison.
My training helps your teams integrate the codes of luxury and develop refined interpersonal skills. They cultivate subtle communication and impeccable service quality. The objective: to deliver an exceptional client experience, unforgettable and differentiating.

4-star and 5-star hospitality
Beyond the comfort of rooms and the excellence of facilities, what truly marks your clients is the quality of human relationships.
I guide your teams in perfecting the art of hospitality, embodying both warmth and professionalism, creating unforgettable experiences, and turning each interaction into a unique moment of care. The result: stronger client loyalty, glowing reviews, and an enhanced reputation.

Sustainable tourism
In tourism, added value lies not only in material offerings but also in the authenticity of encounters.
My training highlights your human capital and intangible cultural heritage (local traditions, know-how, and cultural transmission). This way, you offer travelers unique experiences that respect territories, foster connection, and leave a lasting imprint.

Committed gastronomy
Gastronomy is as much an art of relationship as of the table.
I help your teams combine culinary excellence with relational excellence: refinement of service, elegance of interactions, relational intelligence.
Each meal becomes a sensory and human experience, capable of surprising, moving, and inspiring loyalty.

Fair trade
The credibility of a fair-trade approach rests on transparency and coherence.
My training strengthens your teams’ skills in interpersonal communication, exemplarity, and the promotion of your commitments.
This builds client relationships founded on trust, loyalty, and the appeal of a responsible brand.

Excellence in craftsmanship
Craftsmanship is a living heritage transmitted through gesture, word, and relationship.
I support maisons d’art and workshops in showcasing their intangible know-how, refining client relationships, and revealing their maison’s unique identity. These trainings foster team pride and provide clients with a deeply human and unique experience.

World cultures
In cultural organizations, every interaction conveys an identity and contributes to intercultural dialogue.
My training helps your teams develop intercultural skills, refine communication, and showcase cultural knowledge and heritage. They strengthen the quality of exchanges and provide the public with an authentic and inspiring cultural experience.

I mainly work on the following themes:

• Interpersonal skills: adopting attitudes and behaviors that make the difference
• Relational intelligence: developing harmonious and productive interactions
• Interpersonal communication: strengthening listening and advisory skills
• The art of storytelling: capturing attention and inspiring clients through narrative
• Public speaking: gaining confidence and impact in speech
• Customer service: delivering tailor-made service excellence
• Customer experience: creating a unique and unforgettable client experience
• Codes of luxury: understanding and applying the expected codes of the luxury world
• Cultural responsibility: developing a responsible experiential offer
• Intercultural relations: working effectively with people from different cultures

This list of training themes is non-exhaustive. Each training is exclusive and tailor-made: designed with precision according to your objectives, audiences, and strategic challenges.

Click here to request a training program.

If you are seeking training more focused on know-how, intangible cultural heritage, and living cultures, I invite you to discover my Culture Quintessence website.

Each training program is exclusively designed after an initial consultation. This discussion defines your needs, objectives, and priorities, in order to build a program perfectly adapted to your organization.

To create a personalized proposal and a detailed quote, the following information is required:

• Number of participants
• Their roles and responsibilities
• Their initial level of knowledge
• Training location: in France or internationally
• Desired duration, frequency, and dates
• Format: in person or online (synchronous)
• Final expected objective, expressed in one sentence
• Whether or not a Qualiopi certification is required

Based on this information, a bespoke training program is proposed, accompanied by a precise and detailed quote.

I am officially registered as a training provider under number 27210401721 with the regional authorities in Bourgogne-Franche-Comté, Eastern France.

This registration ensures that my training activities are formally recognized in France and can be delivered both nationally and internationally.

Each training is a unique creation, designed as a lever for sustainable transformation for your teams and your organization.